At every Creative plant, we follow strict quality control processes to ensure maintenance of the highest standards. We invite our customers to visit any of our plants to see how quality is emphasized at every stage in our manufacturing process.
Creative takes customer complaints very seriously. To prevent the reoccurrence of the issue we analyze the complaint in depth to understand the root cause following which, we ensure corrective action is taken. This process is documented in the CAPA, which is shared with our customers.